Storage giant Western Digital confirmed on April 3, 2023 that its network has been breached and an unauthorized party gained access to multiple company systems. The California based computer drive maker and provider of cloud data storage services stated that the network security incident was identified on March 26. The investigation is still ongoing and Western Digital has yet to learn how much was taken.
Since the incident, Western Digital’s consumer cloud and backup service My Cloud has experienced outages, preventing customers from accessing their files. This included My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, SanDisk Ixpand Wireless Charger. Services were restored on April 12.
While Western Digital’s customers wait for more information, they can take action. Users should assume their accounts associated with Western Digital’s services may have been compromised, and therefore they should change their service account passwords and if possible, enable Multi-Factor Authentication (MFA).
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